Terms of Service

1. Acceptance of Terms

By accessing and using TradieLink ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our digital business card platform and related services operated by TradieLink ("we," "us," or "our").

2. Description of Service

TradieLink provides a digital business card platform that allows tradies to:

• Create and customize digital business cards
• Showcase services, portfolio, and customer reviews
• Generate leads and manage customer inquiries
• Accept bookings and quote requests
• Track analytics and business performance

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

You are responsible for:

• All activities that occur under your account
• Maintaining the security of your password
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Upload or transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service for any commercial purpose not expressly permitted
• Impersonate another person or entity

5. Subscription and Payment Terms

5.1 Subscription Plans

We offer various subscription plans with different features and pricing. All fees are billed in advance on a recurring basis.

5.2 Payment Processing

Payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees.

5.3 Cancellation and Refunds

You may cancel your subscription at any time. Refunds are provided at our discretion and in accordance with our refund policy.

6. Content and Intellectual Property

6.1 Your Content

You retain ownership of content you upload to the Service. By uploading content, you grant us a license to use, display, and distribute your content as necessary to provide the Service.

6.2 Our Intellectual Property

The Service and its original content, features, and functionality are owned by TradieLink and are protected by international copyright, trademark, and other intellectual property laws.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Disclaimers and Limitations

8.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.

8.2 Limitation of Liability

To the maximum extent permitted by law, TradieLink shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

9. Indemnification

You agree to indemnify and hold harmless TradieLink from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature.

10.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with Australian law.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: