10 Questions You Must Ask Before Hiring a Tradie

10 Questions You Must Ask Before Hiring a Tradie

Hiring the right tradie can make or break your home project. While checking licences and reading reviews is important, the real test comes during your initial consultation. The questions you ask (and the answers you receive) will reveal whether you're dealing with a professional or someone who might leave you with shoddy work and a hefty repair bill.

Here are the 10 essential questions every homeowner should ask before signing on the dotted line.

1. "Can you provide a copy of your Public Liability Insurance certificate?"

Why this matters: Public liability insurance protects you if the tradie causes damage to your property or injures someone while working. Without it, you could be liable for thousands in damages.

What to look for: A current certificate showing at least $1 million in coverage. Ask to see the actual document, not just a verbal confirmation.

2. "Do you offer a warranty or guarantee on your workmanship?"

Why this matters: Quality tradies stand behind their work. A warranty shows confidence in their craftsmanship and protects you from defects.

What to look for: At least 12 months warranty on workmanship, with specific terms outlined in writing.

3. "Who will be doing the work on-site, and what are their qualifications?"

Why this matters: The person who quotes your job might not be the one doing the work. You need to know who's actually in your home.

What to look for: Licensed tradespeople or supervised apprentices. Avoid unqualified labourers doing skilled work.

4. "Will you handle pulling the necessary building permits?"

Why this matters: Many home improvement projects require permits. If permits aren't obtained, you could face fines or have to redo work.

What to look for: A clear "yes" and explanation of which permits are needed for your specific project.

5. "What's included in this quote, and what might be additional costs?"

Why this matters: Hidden costs can blow your budget. A detailed quote prevents nasty surprises.

What to look for: Itemised breakdown including materials, labour, permits, and any potential extras like disposal fees or unexpected repairs.

6. "How long do you expect this project to take, and what could cause delays?"

Why this matters: Understanding timelines helps you plan and sets realistic expectations.

What to look for: A realistic timeline with buffer for weather, material delays, or unexpected issues.

7. "Do you have references from recent similar projects I can contact?"

Why this matters: Past performance is the best predictor of future results. Recent references are more relevant than old ones.

What to look for: At least 2-3 references from projects completed in the last 12 months, preferably similar to yours.

8. "What's your payment schedule, and do you accept progress payments?"

Why this matters: Never pay 100% upfront. A fair payment schedule protects both parties.

What to look for: Payment tied to milestones or progress, with final payment only after completion and your satisfaction.

9. "How do you handle cleanup and waste disposal?"

Why this matters: A messy worksite is dangerous and unprofessional. You shouldn't be left with debris.

What to look for: Daily cleanup routine and proper waste disposal, included in the quote.

10. "What happens if I'm not satisfied with the work?"

Why this matters: Even good tradies can have off days. You need a clear process for addressing concerns.

What to look for: A written process for addressing complaints, including timelines for resolution and potential remedies.

Red Flags to Watch For

While asking these questions, be alert for these warning signs:

• Vague or evasive answers: Professionals are happy to provide details
• Pressure to sign immediately: Good tradies don't need high-pressure tactics
• Unwillingness to provide written quotes: Everything should be documented
• Cash-only payments: Legitimate businesses accept various payment methods
• No insurance or licence: This is non-negotiable

The Bottom Line

Asking these questions isn't just about gathering information—it's about establishing a professional relationship built on trust and transparency. A quality tradie will welcome your questions and provide detailed, honest answers.

Remember: You're not just hiring someone to do a job; you're inviting them into your home and trusting them with your safety and investment. Take the time to ask the right questions, and you'll find a tradie who delivers quality work and peace of mind.

Ready to start your search? Make sure you also know How to Find a Reliable and Licensed Tradie to complete your vetting process.