electric hot water
troubleshooting
home maintenance
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hot water system

How to Troubleshoot an Electric Hot Water System: A DIY Guide for Aussie Homes

When your hot water suddenly disappears, don't panic! Here's a practical guide to diagnosing common electric hot water problems and knowing when to call in the pros.

Trades Advice Team
3 min read

There's nothing quite like that sinking feeling when you turn on the shower and get nothing but cold water. Before you start planning for expensive replacements, take a deep breath - many electric hot water system issues have simple fixes you can handle yourself. Let's walk through the most common problems and what you can do about them.

No Hot Water? Start with the Power

This is the most common complaint and often the easiest to fix. Think of it like checking if your kettle is plugged in before assuming it's broken.

  • Check your switchboard - Look for a tripped circuit breaker or blown fuse specifically for your hot water system
  • Reset the safety switch - If it's tripped, try resetting it. If it trips again immediately, stop - this indicates an electrical fault
  • Find the main power switch - Many systems have a separate switch near the unit that might have been accidentally turned off
  • Test other appliances - If other power points in the same area aren't working, you might have a broader electrical issue

Water Running Cold Too Quickly

If you're getting hot water but it doesn't last, you're dealing with a different set of issues. This is like having a full tank of petrol but the car won't go far.

  • Check your thermostat - It should be set between 50-60°C for optimal performance and safety
  • Assess your usage - Are multiple people showering, running dishwashers, and doing laundry at the same time?
  • Listen for strange noises - Banging or hissing sounds often mean sediment build-up in the tank
  • Consider system age - Older systems naturally become less efficient over time

Leaks and Strange Noises

These are the warning signs that need immediate attention. Think of them like dashboard warning lights in your car.

  • Inspect for leaks - Check around the base of the unit and all pipe connections
  • Identify leak location - Pressure relief valve leaks are common and often fixable, but tank leaks mean replacement
  • Listen carefully - Sediment build-up causes banging noises, while hissing might indicate pressure issues
  • Check water pressure - Low pressure could mean blocked pipes or valves

When to Call the Professionals

Some jobs are best left to the experts. Knowing when to call in a licensed electrician or plumber can save you money and keep you safe.

  • Electrical issues - If breakers keep tripping or you smell burning, call an electrician immediately
  • Persistent leaks - Any leak from the tank itself requires professional assessment
  • Heating element replacement - This involves draining the tank and working with high-voltage components
  • Thermostat replacement - While simple in theory, it requires working with live electrical components
  • System over 10 years old - Older units may need professional maintenance or replacement advice

Final Takeaway

Troubleshooting your electric hot water system doesn't have to be daunting. Start with the simple checks - power supply, thermostat settings, and visible leaks. Many common issues have straightforward solutions you can handle yourself. But when in doubt, or when dealing with electrical components or persistent problems, calling a licensed professional is the smart move. Remember, regular maintenance can prevent many of these issues before they leave you shivering in the shower.

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