Business Page Management

Overview

Learn how to create, manage, and optimize your TradieLink business pages (tenants) to showcase your trade services effectively.

Accessing Business Page Management

To manage your business pages:

1. Sign in to your TradieLink dashboard
2. Navigate to Dashboard > Business Pages
3. Or find "My Business Pages" in your main dashboard

Understanding Your Business Pages

Page Overview Display

Your business pages dashboard shows:

• Plan Information: Current subscription plan and tenant usage (e.g., "Ripper_basic plan • 1/1 tenants")
• Business Name: The name of each business page
• Tagline: Brief description or slogan (e.g., "Licensed Electrician")
• Contact Information: Phone number, location, and email address
• Status Tags: Visual indicators for Emergency, Licensed, and Insured status
• Created Date: When the page was first created
• Action Buttons: View Page, Share, Edit, and Delete options

Quick Stats Section

Monitor your overall presence with four key metrics:

• Total Pages: Number of business pages created
• Emergency Services: Pages offering emergency services
• Licensed: Pages with licensed status
• Insured: Pages with insurance coverage

Creating a New Business Page

Starting a New Page

1. From the "My Business Pages" dashboard, look for the "Create New Page" or "Create New Tenant" button
2. You'll be taken to the "Create Business Page" form with a live preview on the right
3. The form is organized into several sections that you can fill out step by step

Business URL Setup

Business Name and URL:

• Business Name: Enter your official business name (e.g., "SparkPro Electrical")
• URL Slug: Automatically generated from your business name, but you can edit it
• Page URL: Your business page will be available at https://trde.link/[your-slug]
• Slug Guidelines:
  • Must be unique across all businesses
  • Use only letters, numbers, and hyphens
  • Make it shorter or more memorable if needed

Basic Information Section

Essential Business Details:

• Trade: Select or search for your trade from the dropdown
• Phone: Primary business contact (automatically formatted)
• Email: Professional email for enquiries
• ABN: Australian Business Number
• Service Areas: Where you operate (e.g., "Sydney, NSW")
• Insurance: Public liability details (e.g., "$10M Public Liability")
• Experience: Years of experience in your trade
• Emergency Callouts: Toggle if you offer emergency services

Contact Information Section

Multiple Contact Methods:

• Display Phone: Phone number as it appears to customers
• Phone Link: Direct calling link (tel: format)
• SMS Link: Text messaging link (sms: format)
• WhatsApp Link: WhatsApp contact link (wa.me format)

Business Logo Section

Logo Upload:

• Upload Method: Drag and drop or click to select
• Recommended Format: Square image, max 2MB
• Accepted Formats: PNG, JPG, JPEG
• Best Results: High-quality, square format with transparent background

Services Section

Adding Your Services:

• Service Title: Name of the service (e.g., "Emergency Callout")
• Icon Selection: Choose an appropriate icon for each service
• Description: Brief description of the service
• Pricing: Include pricing information (e.g., "From $149 callout")
• Emergency Service: Toggle for emergency services
• Add More Services: Use the "+ Add Service" button to add multiple services

Social Media Section

Social Media Links:

• Platform Selection: Choose from available platforms (Facebook, Instagram, etc.)
• URL: Enter your social media profile URL
• Icon Selection: Choose appropriate platform icons
• Add More Platforms: Use the "+ Add Social Media" button

Customizing Your Business Page

Theme Template Selection

Available Themes:

• All Themes: View all available templates
• Professional: Clean, business-focused designs
• Modern: Contemporary styling options
• Vibrant: Bold, colorful themes
• Minimal: Simple, clean designs

Theme Features:

• Live Preview: See how your content looks with each theme
• Color Palettes: Each theme has predefined color schemes
• Mobile Responsive: All themes work on mobile devices
• Easy Switching: Change themes anytime

Custom Theme Colors

Color Customization:

• Primary Color: Main brand color for headers and buttons
• CTA Color: Call-to-action button color
• Emergency Color: Emergency service indicators
• Success Color: Success messages and confirmations
• Warning Color: Warning messages and alerts
• Secondary Color: Supporting elements and accents

Content Management

Business Description: Write a compelling overview including:

• Years of experience
• Specializations and certifications
• Service commitment and values
• What sets you apart from competitors

Services Offered:

• List your primary services
• Include brief descriptions for each
• Add pricing information if desired
• Specify any minimum charges or requirements

Photo Gallery Management

Portfolio Photos:

• Before and after project shots
• Work in progress images
• Team photos and equipment
• Professional headshots

Photo Guidelines:

• High resolution (minimum 1200px wide)
• Good lighting and clear composition
• Mix of different project types
• 10-20 photos recommended for best impact

Managing Your Business Pages

Page Actions Available

For each business page, you can:

• View Page: See how your page appears to customers
• Share: Get sharing links and QR codes for your page
• Edit: Modify page content, contact information, and settings
• Delete: Remove the page (use with caution)

Editing Your Business Page

When you click "Edit" on a business page, you'll access the same comprehensive form used for creation, but with all your current information pre-filled. The edit form includes:

Collapsible Sections:

• Business Information: Update business name (URL slug is read-only after creation)
• Basic Information: Modify trade, contact details, ABN, service areas, insurance, experience
• Contact Information: Update display phone and contact links
• Business Logo: Upload or change your logo
• Services: Add, edit, or remove services
• Social Media: Update social media links
• Theme Template: Change your page theme
• Custom Theme Colors: Customize color scheme

Live Preview:

• See real-time changes as you edit
• Preview how your page looks to customers
• Test different themes and color combinations

Plan Limitations

Understanding Your Plan:

• Ripper Basic: 1 business page included
• Bonza Pro: 1 business page included
• Cracker Enterprise: 10 business pages included
• Enterprise Solutions: Custom solutions for more than 10 pages

Status Management

Status Tags:

• Emergency: Indicates you offer emergency services
• Licensed: Shows you have proper licensing
• Insured: Displays your insurance coverage
• These tags help build customer trust and appear on your public page

Contact Form Configuration

Form Types Available

Quote Request Form:

• Service selection dropdown
• Project description field
• Preferred contact method
• Timeline information
• Budget range (optional)

General Enquiry Form:

• Name and contact details
• Message field
• Service interest
• Callback preferences

Booking Form:

• Calendar integration
• Service time estimation
• Emergency/priority options
• Location details

Form Customization

Customize forms by:

• Adding or removing fields
• Setting required vs. optional fields
• Including helpful placeholder text
• Adding validation messages
• Setting up automated responses

Page Performance Optimization

SEO Best Practices

Page Titles:

• Include your trade and location
• Keep under 60 characters
• Example: "Professional Plumber Sydney - Smith's Plumbing"

Meta Descriptions:

• Summarize your services in 150-160 characters
• Include key service terms
• Add location information
• Include a call-to-action

Content Optimization:

• Use relevant keywords naturally
• Include location-specific terms
• Add service-related content regularly
• Maintain fresh, updated information

Loading Speed Optimization

Image Optimization:

• Compress images before uploading
• Use appropriate file formats (JPG for photos, PNG for logos)
• Maintain quality while reducing file size
• Consider WebP format for better compression

Content Management:

• Keep descriptions concise but informative
• Remove unnecessary elements
• Regular content updates improve performance
• Monitor page loading times

Publishing and Sharing

Publishing Your Page

Before publishing:

1. Content Review: Check all text for accuracy
2. Contact Verification: Ensure phone and email are correct
3. Logo Quality: Verify your logo displays properly
4. Services Check: Ensure all services are properly described
5. Theme Preview: Use the live preview to check appearance
6. Mobile Preview: Check appearance on mobile devices
7. Contact Links: Test all contact methods (phone, SMS, WhatsApp)

Sharing Options

Direct Sharing:

• Copy your unique TradieLink URL
• Share via email, text, or messaging apps
• Add to email signatures
• Include in existing marketing materials

QR Code Generation:

• Generate QR codes for easy mobile access
• Print on business cards and flyers
• Add to vehicle signage
• Include in storefront displays

Social Media Integration:

• Share on Facebook business pages
• Add to Instagram bio links
• Include in LinkedIn profiles
• Post in local community groups

Page Analytics and Insights

For detailed analytics information, see our Analytics Dashboard Guide.

Quick overview of available metrics:

• Page Views: Total visitors to your page
• Unique Visitors: Individual people viewing your page
• Average Time on Page: How long visitors spend on your page
• Total Enquiries: Customer contacts received
• Recent Activity: Real-time visitor behavior tracking

Troubleshooting Common Issues

Page Not Displaying Correctly

Logo not loading:

• Check file size (max 2MB for logos)
• Verify supported formats (PNG, JPG, JPEG)
• Try re-uploading the logo
• Clear browser cache and refresh

Contact links not working:

• Verify phone number format is correct
• Check that tel:, sms:, and WhatsApp links are properly formatted
• Test links on different devices
• Ensure good internet connection

Theme not applying:

• Try refreshing the page after theme selection
• Clear browser cache and cookies
• Check if custom colors are overriding theme colors
• Contact support if theme changes don't appear

Mobile display issues:

• Use the live preview to check mobile appearance
• Test on multiple devices
• Report specific device/browser issues
• Clear mobile browser cache

Content Management Issues

Changes not saving:

• Check internet connection stability
• Try refreshing the page
• Clear browser cache and cookies
• Use a different browser temporarily

Lost content:

• Check if content was actually saved
• Try browser back button to recover
• Contact support for data recovery
• Keep important content backed up

Best Practices for Success

Content Strategy

Regular Updates:

• Add new project photos monthly
• Update service offerings seasonally
• Refresh business information quarterly
• Monitor and respond to enquiries promptly

Customer Experience:

• Respond to enquiries within 24 hours
• Provide detailed, helpful responses
• Follow up on completed projects
• Ask satisfied customers for referrals

Professional Presentation

Photography:

• Invest in good quality photos
• Show your best work prominently
• Include team photos for personal connection
• Update portfolio regularly

Communication:

• Use professional language
• Be clear about services and pricing
• Set realistic expectations
• Maintain consistent branding

Need Help?

For assistance with business page management:

• Email Support: support@trde.link
• Response Time: Within 24 hours during business days
• Include: Page URL, specific issue, screenshots if helpful